Shipping and Returns - Travel N Fitness

Shipping and Returns

Shipping

We charge a flat rate of $10 per order in Australia and Europe. In North America a flat rate of $5 is applied. 

Delivery of items is subject to availability, and we cannot accept responsibility or liability for any item it is not able to supply. Delivery time:

USA 3-8 business days
Worldwide 10-20 business days

Returns

Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.

Unclaimed – Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself.

Returned by Customer – We do not refund orders for buyer’s remorse or size exchanges.

PLEASE NOTE: no exchanges or returns are offered for sale items.

We reserve the right to refuse a returned items if the items do not comply to our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.